Recently I completed a web form requesting more information about an online service. Within seconds after submitting the form, I received an automated text response thanking me and informing me that somebody would be contacting me shortly.
It was the first time I’ve seen an automated SMS generated from an online contact form. It got me thinking… I need something like that for my own online lead generating efforts.
I’ve read a lot lately about customer expectations in today’s world. Nowadays people not only appreciate, but they expect an instant response to customer service requests. In addition to online chat systems, SMS is a huge opportunity for sales professionals to follow up quickly with online leads.
I decided I would figure out how to create my own SMS auto response system utilizing Gravity Forms for WordPress and the bulk SMS service TextMagic. Within a short amount of time, I was able to create the following form and function to achieve my goal.
Below is the form that I created for one of my websites MyUtahPlace.com as well as the function needed in order to make the form trigger and auto response via SMS
Example form from MyUtahPlace.com for requesting a Home Values Report:
Give it a try!
SMS Auto Response Using TextMagic WP Function
Here is the code you’ll need to make this work on your site: